Redesigning a Specialised Healthcare Website for Better Patient Experience

Redesigning a Specialised Healthcare Website for Better Patient Experience

Accelerate into the future with a business transformation

Background

The goal was to design an ecosystem that supports fitness goals, meal planning, mental wellbeing, and active lifestyle discovery—all through a single intuitive app.

The fitness and lifestyle app market is saturated with fragmented solutions offering limited personalisation. Users often face overwhelming choices, inconsistent advice, and a lack of motivation post-weight loss. Our client envisioned a holistic fitness platform that not only addressed these pain points but also created long-term engagement through AI-driven personalisation, gamification, and expert integration.

Our Solution

We delivered a customised WordPress website tailored to the clinic’s unique brand and
service model. Focused on accessibility, simplicity, and conversion, the site was designed to
work flawlessly across devices and demographics.

Key Features:

Modern Mobile-Friendly Design

  • Responsive layout for smartphones, tablets, and desktops
  •  Inspired by best practices from leading healthcare and DTC brands
  • Clean typography, calming colour palette, and visual storytelling via custom illustrations

Secure Payment Collection

  • Integration with Stripe and PayPal for online transactions
  • Support for deposits or full payments during booking
  • Encrypted, PCI-compliant payment workflows

Adult Services Focus

  • Dedicated adult circumcision page with FAQs, visuals, and medical content
  • Patient testimonials and procedure videos to reduce anxiety and build trust

Online Booking System

  • Real-time scheduling with step-by-step appointment flow
  • Calendar-based booking interface with service selection
  • Automated email and SMS reminders for patient convenience

Secure Payment Collection

  • Integration with Stripe and PayPal for online transactions
  • Support for deposits or full payments during booking
  • Encrypted, PCI-compliant payment workflows

Content Enhancements

  • Blog section with SEO-optimised articles
  • Location page with embedded Google Maps and direct contact form
  • Accessibility-friendly design with large buttons, readable fonts, and multilingual support capability

Impact

Technologies Used

Conclusion

Suppliers have faced many challenges, from production shutdowns and labor strikes to shifts in EV momentum.

How We Can Help

Covering the Full Spectrum of Global Financial Services

We tackle our clients’ most critical challenges, from strategy and operations to digital transformation and sustainability. With deep expertise and a holistic approach, we break silos to maximize value, creating a powerful multiplier effect for lasting success.